The clinicians behind Yip

GPhC

Registered pharmacy 9012473

3 hours

Typical review time

Glasgow

Where we dispense from

Leads clinical governance at Yip and signs off every prescribing protocol we use. Ms Ismail is accountable for how medicines are handled, from the questionnaire wording through to what leaves the dispensary.

Reviews consultations across sexual health and wellbeing, with fifteen years in community pharmacy before moving to online care. Handles most same-day approvals Monday to Saturday.

Writes the questionnaires behind each condition and handles anything the pharmacy team escalates. Practises as a GP alongside her work at Yip, which keeps the protocols close to how conditions actually present.

Your answers, not a form score

A prescriber reads the whole questionnaire, including anything you typed in your own words.

Questions come back to you

If something needs clarifying we email you rather than declining outright. Nothing is charged while we wait.

We say no when we should

Some consultations end with a referral to your GP instead of a prescription. That is a normal outcome, not a failure.

You can reach a person

Phone, email or live chat, Monday to Saturday, 9am to 6pm - with the pharmacy team, not a call centre.